Market Areas > Practice Management > Law Firm Leadership

Law Firm Leadership for the “New” Normal: Are You Prepared?

Course Description:

The “new” normal has become the catch phrase for the fundamental shift in the legal marketplace — new business models, new staffing models, new value propositions — and the new roles leadership and management teams need to meet the challenges and changes taking place.

CoursE highlights:

In this comprehensive webinar, three thought leaders, who have worked in the legal industry for more than three decades in business, client relationships, talent management, leadership training and succession planning, will review and discuss the critical first steps in this process, namely: 

• Developing leadership criteria for the various roles,
• Determining whether or not firms have the leaders to navigate their way through the transition,
• Committing to training, leadership succession planning and accountability on the part of all firm members, and
• Hiring and/or developing well-trained business professionals who encourage and celebrate diversity of thought, opinion and expertise.

During this information-packed session, our expert faculty will also explore:

• How to meet the new challenges head on and steer your firm to future success
• Lessons learned from recent law firm dissolutions

• New and emerging business models for law firms and the consequent leadership skills needed and gaps identified to date
• New, different and emerging leadership roles and teams needed to lead these different types of businesses
• New approaches to leadership development, training and succession planning

featured faculty:

Silvia L. Coulter, Managing Director, Client Growth Practice, Hildebrandt Baker Robbins

Ms. Coulter is a Managing Director with Hildebrandt Baker Robbins, and Chairs the firm’s Client Development and Growth Practice within the Law Firm Strategy and Structure Group.  Law firms rely on Silvia’s substantial experience to assist them with their key client retention and growth strategies, client service strategies and process improvement initiatives.  Silvia, a Six Sigma Green Belt, and a certified facilitator, is a frequent speaker at legal industry conferences, and law firm retreats. She has served as chief marketing and business development officer at two Global 50 firms.  Silvia currently serves as adjunct professor at the George Washington University Master’s of Law Firm Management program. Silvia was inducted into the Legal Marketing Hall of Fame, the highest level of recognition for one’s marketing and business development contributions to the industry.   She is a Fellow with the College of Law Practice Management.

Ms. Coulter’s latest book, “The Woman Lawyer’s Rainmaking Game,” may be purchased on line at www.thomsonreuters.com.  She is currently working on her next book, “Lean Law: Creating Valued Client Relationships,” due out in the late Fall of 2011.

Susan G. Manch, Principal and Master Coach, Shannon & Manch, LLP

A founding principal of Shannon & Manch, LLP, Sue brings more than thirty years of experience as a consultant, corporate executive, group facilitator, counselor, and executive coach to her consulting work.  She uses her expertise in talent development to help clients build leading edge talent development and leadership programs for lawyers.  She consults with law firms throughout the United States and abroad on issues related to recruitment, retention, mentoring, evaluation, leadership, diversity, and lawyer career development.  Sue has worked with the majority of the Am Law 100 law firms, as well as with corporate legal departments and government agencies, consulting on the full range of issues related to lawyer development.  A frequent author and speaker, Ms. Manch is viewed as a thought leader in the lawyer career development field.  She has had extensive experience in individual counseling and group facilitation and is a Certified Master Coach.  She has helped firms develop a competitive edge in leadership development initiatives.  Sue holds a Masters degree in Clinical Counseling from the University of Virginia and a BA in Psychology from Ohio University.

Terri Mottershead, Principal, Mottershead Consulting

Terri Mottershead is the founding Principal of Mottershead Consulting – Change and Talent Development Strategists. She brings 27 years of experience in management, international law practice, legal institution building, talent management, organizational development, stakeholder engagement and consensus building, legal education and management training to her consulting work.

Prior to establishing her own consultancy, Terri worked in-house in attorney talent management in Asia and for AmLaw 100 law firms in the US, practiced law in Australia and Hong Kong, was a law school academic and consultant in Hong Kong. At Mottershead Consulting, she works internationally with professional services organizations and educational institutions, providing consulting services and training programs in the areas of change management and transition, practice management and leadership, talent management and professional development, law school and law firm skills training. Terri is the General Editor of and a contributing author to a recently published book titled The Art and Science of Strategic Talent Management In Law Firms (West, September 2010) and the author of a recently launched Blog - The MC Blog.

MONEY-BACK GUARANTEE:

Pricing:

Your CD recording includes the complete audio conference presentation, audience Q&A and presentation materials.

Each CCM event presents a variety of information and is presented for each organization to develop its own approach and methodology.