Market Areas > Practice Management > Intergenerational Law

The Intergenerational Law Firm: Address the Challenges, Reap the Rewards

Course Description:

What do Boomers, Generation X and Generation Y have in common? They all work in your law firm.

With four generations of workers that have lived through varying socio-economic times, today’s firms are faced with a unique problem – how do you manage and coordinate the work styles and communication needs of an intergenerational workforce?

An interesting conundrum when expectations, work styles, and career goals fall on different sides of the spectrum. This is especially a challenge when old school lawyering meets new world reality.

Firms that continue to ignore demographic differences risk creating an environment riddled with generational tensions that 1) alienate good talent, 2) decrease productivity, 3) increase associate turnover and 4) hobble the firm’s ability to produce wins for the organization. 

Join CCM in this invaluable audio conference where you’ll learn best practice strategies and key techniques to coach and manage the intergenerational law firm.  Discover how to maximize the talents and performances of all generations, so as to motivate firm employees and promote winning behaviors. 

In just 75 minutes, you’ll also learn:   

• Why you can’t ignore the differences between Baby Boomers, Gen X’s, Y’s and the new breed to come
• Effective techniques to manage generational differences in the firm
• How understanding generational issues can help you better recruit associates, retain attorneys and keep clients happy
• Why you have to change your culture and attitudes regarding partnership tracks, billable hours, and schedules to change with the times and motivate associates based on their varying belief systems
• How to train work groups to understand generational differences and integrate multigenerational issues into your diversity programs and overall policies
• How to market your firm for the 21st century lawyer
• Tools and programs available to help manage issues, problem solve and increase work productivity across work groups
  

Featured FAculty:

Karen MacKay, MBA, President, Phoenix Legal.

Karen MacKay, MBA is President of Phoenix Legal. With more than 20 years of professional services experience, Karen has worked with international law firms that range in size from 30 to more than 3000 lawyers. With exceptional client service and communication skills, she has many loyal and long-standing clients who have come to reply upon her for her wealth of knowledge in the legal industry, as well as for her integrity, professionalism and flexibility.

Karen’s practice is focused on leadership and strategy execution through professional talent: compensation, integration, assessment and development through succession planning and exit strategies. Karen is a globally recognized expert on the challenges, expectations and motivations of the generations at work in law firms today; the management challenges around motivation, reward and retention of associates, of women and of partners nearing retirement.

Karen earned her MBA from the Rotman School of Management at the University of Toronto and is a Certified Human Resources Professional. Before founding Phoenix Legal, she led the Canadian Legal practice of one of the largest human capital companies in the world and prior to that was the COO of a large Canadian law firm. While her work regularly takes her throughout North America, she lives on a golf course north of Toronto.

We're so confident you'll get what you want out of this conference that we'll refund every penny if you're not completely satisfied. No questions asked! It's 100% risk-free!

Pricing:

Your CD recording includes the complete audio conference presentation, audience Q&A and presentation materials.

CLE:

CCM provides audio conference attendees with CLE credit processing services. To expedite CCM processing your CLE request, please complete and submit the evaluation form available from CCM at the conclusion of the audio conference. It will be necessary to enter the following information: name of each attorney requesting CLEs with full contact information, including e-mail address, bar number, and the state in which the attorney wants credits. Each attorney requesting credits must submit an evaluation.

Please be advised CCM audio conferences are subject to approval from each CLE issuing organization and approval is not guaranteed (state bar associations in Delaware, Indiana, Kansas, Ohio, and Pennsylvania do not grant CLE credits for audio conferences). The approval process takes approximately 6 - 8 weeks for most organizations but can take as long as 3 - 4 months. You will be notified via e-mail with the final status of your CLE application.

Any person applying for CLE credits must attend the audio conference from start to finish (attendance will be taken for compliance reasons). Requests for CLE credits must be received no later than two weeks following the conclusion of the audio conference or live conference. CLE credits are not available for CD recordings.

If you have any questions regarding CLE credits, contact Jill Adler at 631.368.2082 x 21 or jill.adler@meeting-matters.com.

Each CCM event presents a variety of information and is presented for each organization to develop its own approach and methodology.