Market Areas > Human Resources > Salary Discussions

Salary Discussions: How to Handle Tough Pay Conversations with Employees

Course Description:

How well-trained are you and your managers to handle difficult salary discussions?

Fact is, most managers have never been trained to discuss compensation.  And they too don’t completely understand their organization’s compensation programs.

Even in more stable times, supervisors dread pay conversations because:

1. they fear the employee may expect way more than they’re going to get;
2. they have no conceptual framework for discussing compensation; and
3. they simply don’t know what to say.

In this must-attend CCM audio conference Roxanne Gilbertsen and Laine Thomas Conway of Hewitt Associates will arm HR executives and managers with powerful tools for conducting even the most delicate and potentially emotional pay discussions.

During this essential event, you will learn:  

• How effective compensation communications can deliver clear messages that connect pay to performance and build trust within your organization
• How to tackle the most delicate and potentially emotional pay discussions and coach other supervisors on compensation communications
• How to discuss factors that impact compensation decisions

By the end of this 75 minute program, you’ll also know how to:

• Properly communicate your overall compensation strategy and how it is related to overall organizational performance
• Announce changes to base, bonus and other incentive pay plans
• Talk about compensation in ways that employees view it as fair
• Help your employees understand what they can do to maximize pay opportunities
• Effectively discuss how compensation is linked to personal and organizational performance
• Help employees feel valued at every compensation level.

Plus, we’ll help you tackle some of the tough one-on-one employee discussions, including tips on:

• Ways to respond when a poor-performing employee requests additional pay
• How to get the most out of a pay raise discussion with an employee
• What you can say when you unable to bring an employee’s pay up to market rate
• How to get employees to come to you with their compensation-related complaints.

Featured Faculty:

Roxanne B. Gilbertsen, Senior Consultant and People Manager, Talent and Organization Consulting Practice, Hewitt Associates

Roxanne is a senior consultant and people manager in Hewitt’s Talent and Organization Consulting Practice, located in Lincolnshire, Illinois. She consults on talent management issues related to global compensation and benefits programs and compensation compliance issues.

In addition to her client responsibilities, Roxanne is:

• One of the FLSA core team members where she is responsible for client education and development, consulting tool development, and project leadership.
• A firm resource for Sarbanes-Oxley human resource and talent issues; Roxanne has spoken on the topic at numerous conferences including the 2005 WorldatWork conference and the 2005 Incentive Compensation Conference. She has also been quoted in numerous human resource publications on the same topic.

Laine Thomas Conway, Consultant, Communication Consulting Practice, Hewitt Associates

Laine is a consultant in the North American Communication Practice, based at Hewitt’s Washington Consulting Office in Falls Church, Virginia. In her role as a communication strategist and client lead, she helps organizations develop, deliver and implement results-focused communication strategies across a broad range of subjects.

As a national expert in the talent and rewards communication area, Laine spends the majority of her time working with clients on the successful implementation of rewards, pay and performance programs. She is a member of the Communication Practice’s Talent and Rewards Network, a group of dozen communicators focused on collaborating with our TOC colleagues on client engagements, developing new reward communication reference and client materials, and sharing our experiences and perspectives with other clients and communicators.

In addition to leading the communication team for Marriott International, Laine’s clients at Hewitt include Amtrak, Fannie Mae, Freddie Mac, International Monetary Fund, Interstate Hotels & Resorts, Sodexo, and the Walt Disney Company.

MONEY-BACK GUARANTEE:

We're so confident you'll get what you want out of this conference that we'll refund every penny if you're not completely satisfied. No questions asked! It's 100% risk-free!

Pricing:

Unable to Attend?  Order the CD!
Your CD recording includes the complete audio conference presentation, audience Q&A and presentation materials.

APPROVED FOR RECERTIFICATION CREDIT:

HRCI - Receive 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. "The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit."

Each CCM event presents a variety of information and is presented for each organization to develop its own approach and methodology.