Market Areas > Human Resources >Multi-Generational Workforce

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Managing a Multi-Generational Workforce

Course Description:

Never before has there been more generational diversity in the workplace. In fact, Jeanne Meister, co-author of The 2020 Workplace, predicts that there will be five generations working side by side in the workplace by 2020.

The challenges of managing generational differences are many as each group has distinct views and opinions on authority, work ethic, family, communication, incentives and leadership.

Discover how to harness the work style and communication needs of a multi-generational workforce in this invaluable CCM audio conference. In just 75-minutes, you will learn:

• Understand the challenges posed by five generations in the workforce
• Learn the major influencers, needs and expectations of each generation in the workplace
• Recognize and create innovative ways to develop and engage each generation
• Communicate, motivate, and delegate to each generation in a way that generates the most value for your organization
• Capture retiring Boomer’s organizational knowledge via corporate social networks
• Utilize training and development techniques that appeal to multiple employees

Featured Faculty:

Jeanne C. Meister, Founding Partner, Future Workplace

Jeanne is Founding Partner of Future Workplace, a consulting firm dedicated to assisting organizations in re-thinking, re-imagining and re-inventing the workplace. Jeanne was recently voted by her peers as one of the 20 top influential training professionals in the United States. Jeanne’s name is synonymous with the establishment and institutionalization of global corporate universities. Jeanne is the author of two books entitled, Corporate Quality Universities and Corporate Universities. Jeanne’s next book, The 2020 Workplace: How Innovative Companies Attract, Develop & Keep Tomorrow’s Employees Today (Harper Collins, 2010) will be published in May, 2010.

Jeanne has worked as a consultant with over 200 organizations on launching, managing and re-inventing a corporate university. The range of client engagements includes; American Express, Anheuser-Busch, Bank of Malaysia, Guardian Life Insurance, Ingersoll-Rand Corporation, Internal Revenue Service, Lloyds TSB, Metlife, Milliken, NCB National Commerce Bank, National Health Service, Rockwell Collins, Southern Company, Wachovia Corporation, Toyota, University of Chicago Hospital, Bureau of Engraving & Printing, United States Department of Interior, and United States Department of Defense.

MONEY-BACK GUARANTEE:

We're so confident you'll get what you want out of this conference that we'll refund every penny if you're not completely satisfied. No questions asked! It's 100% risk-free!

Pricing:

Unable to Attend?  Order the CD!
Your CD recording includes the complete audio conference presentation, audience Q&A and presentation materials.

APPROVED FOR RECERTIFICATION CREDIT:

HRCI - Receive 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. "The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit."

Each CCM event presents a variety of information and is presented for each organization to develop its own approach and methodology.