Market Areas > Human Resources > EEOC Claims

EEOC Claims: Step-by-Step Response Guide

Course Description:

Workplace discrimination complaints are on the rise. In fact, according to the EEOC, claims jumped 15 percent in 2008 to 95,402 — the highest level since the agency opened in 1965.

Do you know where you’re most at-risk for claims?  Or what your first step should be when responding to a claim? 

EEOC investigations are time consuming, expensive and the penalties severe.  Without the proper internal policies in place, guilty or not, you could be faced with a lengthy, resource-intensive, and costly legal battle.

Find out what to look out for and what to do if you find yourself hit with an EEOC claim in this must-attend CCM audio conference.  You’ll come away with a step-by-step response guide to help you: 

• Prevent and avoid the most common EEOC claims,
• Confidently and quickly respond to discrimination charges, and
• Effectively manage the EEOC process to protect your organization from costly payouts.

During this critical session, you’ll also learn:

• Why knowing EEOC definitions inside and out can help you navigate easily through the claims process
• Ins and outs of the claims process such as who can file a claim and what happens to the claim once it’s been filed
• What the EEOC looks for in an investigation and what information you should have before it begins
• Best practices for handling employees who file a claim
• Steps you can take to conduct an internal investigation
• Resolving the charge: dismissal, mediation, settlement, and conciliation
• How to avoid retaliatory practices
  

Featured Faculty:

Susan Fahey Desmond, Shareholder, Watkins Ludlam Winter & Stennis

Susan Fahey Desmond is a shareholder with Watkins Ludlam Winter & Stennis.  She has been representing management in all aspects of labor and employment law since her graduation from the University of Tennessee in 1985.  She is listed in the Best Lawyers in America for Labor and Employment Law and has been recognized by the US Chamber as one of America's Leading Business Lawyers for Labor and Employment Law.

MONEY-BACK GUARANTEE:

We're so confident you'll get what you want out of this conference that we'll refund every penny if you're not completely satisfied. No questions asked! It's 100% risk-free!

Pricing:

Your CD recording includes the complete audio conference presentation, audience Q&A and presentation materials.

APPROVED FOR RECERTIFICATION CREDIT:

HRCI - Receive 1.25 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. "The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit."

Each CCM event presents a variety of information and is presented for each organization to develop its own approach and methodology.