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Areas > General Management > Leading Through Change
Effective Interpersonal Skills and Communication Techniques
Course Description:
Ever have the experience, when you thought the conversation or meeting went well, and you asked yourself, “Why didn’t they select me, or promote me, or hire me?”
It could simply be a lack of interpersonal skills or rapport. In fact, according to the Stanford Research Institute, 85 percent of your success is related to people skills (communication skills/rapport skills), and only 15 percent is related to technical skill and ability.
There’s no doubt about it: Individuals with excellent interpersonal skills rise to the top — in their careers, in their organization, and in life.
But, their ability to strike up instant rapport, to communicate with tact, and to build effective professional relationships are nothing more than a collection of techniques that you too can learn and cultivate.
Course Highlights:
During this essential skill-building audio conference, Mike Aguilera, author of “Connect with Anyone in 90 Seconds or Less” will guide you through the communication techniques you need to:
- Establish an instant rapport with anyone,
- Fine-tune the verbal and physical messages you send, and
- Influence others to your way of thinking.
In just 75-minutes, you’ll learn how to stop struggling with interpersonal challenges by exploring:
- Five rapport killing mistakes that managers make, and how to avoid them
- Why mindset matters
- What reframing is and how to use it
- Body language, vocal tricks and motions to create a rapport in mere seconds
- How to eliminate those self-sabotaging interpersonal habits that hold you back
- What to do when the first meeting is on the telephone
- Key words and gestures to avoid at all costs
faculty:
Mike Aguilera, Communication Expert, MNLP, Aguilera & Associates
Mike Aguilera is the CEO of Aguilera & Associates, a communication expert specializing in subconscious communication techniques and rapport skills for business and leadership. He is a speaker, author of ‘Connect with Anyone in 90 Seconds or Less!’, and creator of The Instant Rapport Formula. Mike is also executive coach and has been a constant guest of radio and TV programs across the country. In addition, he has been invited to conduct over 1,000 international presentations and workshops at many major conventions, associations, and companies such as: Apple Computer, Sun, Cisco, IBM, Netscape/AOL HP, PG&E, McDonald's Restaurant, Hilton Hotel, Lockheed and Intel.
Mike is a Certified Seminar Leader (CSL), a Certified Action Coach (CAS), and a Master practitioner in Neuro-Linguistic Programming (MNLP), which is an advanced communication system modeled after therapist with a major focus on establishing Rapport.
MONEY-BACK GUARANTEE:
We're so confident
you'll get what you want out of this conference that
we'll refund every penny if you're not completely
satisfied. No questions asked! It's 100% risk-free!
pricing:
|
Regular
Price |
| CD Only |
$269.00 |
Unable to Attend? Order the CD!
Your CD recording includes the complete audio conference presentation, audience Q&A and presentation materials.
APPROVED FOR RECERTIFICATION CREDIT:
 |
HRCI - Receive
1.25 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification
Institute (HRCI). For more information about certification
or recertification, please visit the HRCI homepage at www.hrci.org.
"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit." |
Each CCM event presents a variety of information and is presented for each organization to develop its own approach and methodology. |
