Comm Skills

General Management :

Audio Conferences

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A CCM "First Friday" event...

Mastering Communication to Win Confidence, Gain Acceptance and Influence Others

Course Description:

Do you posses the skills to respond to management’s toughest questions with finesse and polish? Do you consistently project an aura of confidence and power, no matter the situation? Have you ever left a meeting thinking “I should have said that?”

Learn how to develop and strengthen your communication skills to:

win others’ confidence in your ability to lead,
respond to high pressure situations with self-assurance and ease, and
gain support and acceptance from senior management.

In this invaluable audio program, CCM’s expert faculty will present practical tools and best practice techniques to think on your feet, win confidence and acceptance for your ideas, and gain power, authority and influence within your organization.

In just 75 minutes, you’ll learn proven methods used by top managers to:

Attain senior management’s support and approval
Uncover and eliminate communication breakdown with the rank and file
Create a documented internal communication strategy
Use the communication keys of consistency, clarity and structure
Handle criticism with finesse and poise
Control nervousness and project confidence, power and credibility
Grab and keep management’s attention
Deal productively with even the toughest objections and resistance
Respond to questions, even when you don’t know the answer
Project an aura of confidence and authority

Featured Faculty:

Felicia J. Slattery, M.A., M.Ad.Ed., Communication Consultant

Felicia J. Slattery, M.A., M.Ad.Ed. is a communication consultant, speaker and coach specializing in training home-based business professionals to see more cash flow through effective communication with their clients and target audiences. She teaches teleseminars, leads workshops, publishes written and audio materials, and offers private coaching to individual clients on improving their communication skills. Having taught communication skills for more than a decade, Felicia knows what it takes to help her clients see results. She offers a free e-course as well as a number of other free resources available on her website: http://www.communicationtransformation.com.

MONEY-BACK GUARANTEE:

We're so confident you'll get what you want out of this conference that we'll refund every penny if you're not completely satisfied. No questions asked! It's 100% risk-free!

Pricing:

Item	CCM Preferred Customer Price
CD and Event Materials	$269.00

Unable to Attend? Order the CD!
Your CD recording includes the complete audio conference presentation, audience Q&A and presentation materials.

APPROVED FOR RECERTIFICATION CREDIT:

HRCI - Receive 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Each CCM event presents a variety of information and is presented for each organization to develop its own approach and methodology.

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